Privacy Policy

Last Updated: May 2026

 1. Who We Are

 11 million postcards is a coalition campaign made up of several charitable organisations (the “Steering Group”). Together, we coordinate this campaign to engage supporters and promote our shared objectives. For data protection law, members of the Steering Group act as joint controllers of any personal data collected through this website.

 2. What Information We Collect

 We may collect and process the following types of personal information:

  • Name

  • Email address

  • Postal address (if provided)

  • Telephone number

  • Any information you include in forms or messages submitted via the website, including your area of work or interest in the campaign

    Technical data such as IP address, browser type, and website usage data (via cookies or analytics tools)

 3. How We Use Your Information

We use your information to:

  • Process and manage your participation in the campaign

  • Send updates about 11 million postcards

    Respond to enquiries or requests

  • Improve our website and campaign activities

  • Ensure the website functions effectively and securely

 4. Sharing of Your Data

We do not sell or share your personal data outside of the Steering Group.  Your data may be shared internally between the organisations that make up the Steering group, but only where necessary for campaign delivery and administration. We may also share data with trusted service providers (e.g. website hosting or email platforms) who help us run the campaign, but only under strict data protection agreements.

 5. Legal Basis for Processing

 We process your personal data based on:

  • Your consent (e.g. when you sign up for updates)

  • Our legitimate interests in running and promoting the campaign

  • Compliance with legal obligations, where applicable

 6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

 7. Your Rights

 Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request the deletion of your data

  • Withdraw consent at any time (where applicable)

  • Object to or restrict how your data is processed

 To exercise any of these rights, please get in touch with us at hello@11millionpostcards.co.uk

 8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how the site is used. You can manage or disable cookies through your browser settings.

 9. Data Security

 We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Contact Us

 If you have any questions about this privacy policy or how your data is handled, please contact:

 Email: hello@11millionpostcards.org.uk

Address: 11 Million Postcards c/o Family Holiday Charity, Canopi, 82 Tanner Street, London, SE1 3GN

 11. Changes to This Policy

 We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

 12. Steering Group

The steering group is made up of the following organisations:

  • Family Holiday Charity. Registered charity England & Wales 800262, Scotland SC048203

  • Wildlife and Wetlands Trust (WWT). Registered charity England &Wales 1030884, Scotland SC039410

  • British and Irish Association of Zoos and Aquariums (BIAZA). Registered charity England & Wales 1128168l, Scotland SC040783

  • Heritage Alliance. Registered charity England & Wales 1094793